Privacy Policy
We value your privacy and take your trust seriously. This Privacy Policy outlines how ARK Wallet collects, processes, and protects your personal information when you use our desktop wallet.
# Introduction
At ARK Wallet, we are committed to ensuring that your personal information remains private, secure, and transparent. This Privacy Policy explains what data we collect, why we collect it, and how we safeguard your information as you interact with our services. Whether you’re sending transactions, voting for validators, or managing multiple assets, we strive to protect your privacy at every step.
# Definitions
To make this document easier to understand, here are key terms we use:
- “Personal Information”: Data that directly identifies you or could identify you indirectly, such as your email or IP address.
- “Digital Asset”: Any blockchain-based tokens or cryptocurrencies supported by ARK Wallet, including ARK-based networks.
- “Encryption Password”: A password used to protect your wallet credentials and secure offline access.
These definitions ensure clarity and consistency throughout this Privacy Policy.
# Information we collect
We only collect the minimum information required to deliver ARK Wallet’s services effectively. This includes:
- Account Information: Non-identifiable data such as usernames or optional email addresses if provided for support purposes.
- Device and Usage Information: Technical data, such as operating system, app version, and IP address, collected to enhance user experience.
- Transaction Data: Blockchain data, including wallet addresses and transaction history (visible on public ledgers).
Note
ARK Wallet does not store private keys, recovery phrases, or sensitive wallet credentials on external servers. Your keys remain securely offline and fully under your control.
# How we use your personal information
The data we collect serves specific purposes aimed at improving your wallet experience while maintaining privacy:
- Service Delivery: Providing core wallet functionalities like secure transactions, asset management, and governance features.
- Performance Improvements: Analyzing app performance and troubleshooting technical issues to ensure reliability.
- User Support: Assisting you with inquiries, recovery steps, or technical troubleshooting
- Security: Protecting your data through advanced encryption and fraud prevention mechanisms
We follow a strict principle of data minimization to ensure only essential information is used.
# How we keep your information safe
At ARK Wallet, protecting your personal and transactional data is a top priority. Our security measures include:
- Encryption: All sensitive data is locally encrypted using industry-standard algorithms to prevent unauthorized access.
- Decentralized Storage: Private keys and recovery phrases are stored securely on your device, never on our servers.
- Secure Transactions: Built-in blockchain validation ensures the integrity and transparency of all operations.
- Regular Updates: We continually release security patches to address vulnerabilities and improve resilience.
Warning
Losing access to your private keys or 24-word recovery phrase means you will permanently lose access to your funds. Never share these credentials with anyone.
# Updates to this notice
We periodically review and update this Privacy Policy to reflect changes in laws, security practices, or new wallet features. If any significant updates occur, we will provide clear notifications through ARK Wallet and update this document. We encourage you to review this policy regularly to stay informed about how we protect your data.